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Key Facts

  • Complete your Live Scan Service Form before your appointment to avoid delays and ensure accurate processing.
  • Your employer must provide the correct form; generic forms are not acceptable.
  • Accurate completion is crucial; errors can lead to delays, additional costs, or rejection of your submission.
  • Common mistakes include misspelled names, incorrect SSNs, and missing signatures; double-check your work.
  • Bring a printed copy of the form and a valid government-issued ID to your Live Scan appointment.

How to Complete Your Live Scan Service Form

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  5. Completing your Live Scan Service Form

You should complete your Live Scan Service Form prior to your visit. But many don’t do so. Some have it but it’s not filled out correctly. Or some have it but it’s not printed out. Check out our post if you want to learn how many forms you need to print out and bring to your appointment. 

Filling out the Live Scan Service Form

Your employer, or whoever is asking you to get fingerprinted, needs to fill out the top of the form. The Live Scan Service From here is not the correct form. You can’t have a generic form. Your requesting agency, or employer, needs to give you the correct form that is specific to it. They should not leave it to you to get the form. You can have them call us to explain the process or we can  call them to explain. 

For most forms, you need to complete the information in the middle of the form. This consists of personal information of the type that would be found on a drivers license.

The most important information in the form is in the top 2 sections, which contain the “ORI Number” and the “Applicant Type”, in addition to other information.  Ordinarily, each agency which requires the client to obtain a Live Scan has multiple Applicant Types registered with the CADOJ. Thousands of Agencies are registered with the California Department of Justice and authorized to receive electronic copies of individual applicant’s criminal history records.

Printing the Live Scan Service Form

Clients often have the document filled out, but not printed. 

We get it. Paper just isn’t that popular these days. We can help clients print out their document for an additional cost. 

We have many forms available for you if you don’t have yours. However, it is your responsibility to make sure you have the correct type of form for your agency.

Your ATI Number

We will complete the bottom of the form. The most important piece of information there is the ATI Number. Each live scan record has a unique ATI number. Most agencies want applicants to send them the completed form, so they have a copy of the ATI number.

Cost of your Live Scan

Also note that your Live Scan Service Form determines your Live Scan Prices.

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People ask us all the time about their Live Scan Service Form. These forms are all different and must be provided by the agency requesting fingerprints. Completing your Live Scan Service Form accurately and completely is crucial. In this blog, we will explore the importance of this step, the potential consequences of errors, and tips to ensure your form is filled out correctly.

Why Is the Request Form Important?

The Live Scan process begins with the completion of a request form, which serves as the foundation for your fingerprint submission. This form contains vital information that is used to identify you, specify the purpose of your fingerprint submission, and determine where the results should be sent. An error in this form can lead to delays, additional costs, and even rejection of your fingerprint submission.

Consequences of Inaccurate or Incomplete Forms

Filling out the Live Scan request form may seem like a routine task, but any mistakes can have significant repercussions:

1.Delays in Processing: Incomplete or inaccurate forms can lead to delays in processing your fingerprints. This could mean waiting longer for job approvals, certifications, or other essential processes that rely on a background check.

2. Additional Costs: If the form is incorrect, you may be required to resubmit your fingerprints, which could result in additional fees. This is both an unnecessary expense and an inconvenience.

 

3. Rejection of Submission: In some cases, errors on the form can lead to the rejection of your submission. This means starting the entire process over, which can be frustrating and time-consuming.

4.Legal Consequences: Inaccurate information on a Live Scan request form can sometimes have legal ramifications, especially if it is interpreted as an attempt to falsify information.

Common Mistakes in Completing the Live Scan Request Form

Understanding common mistakes can help you avoid them. Some of the most frequent errors include:

  1. Misspelled Names: Even a small typo in your name can cause significant delays. Make sure to double-check your spelling before submitting the form.

  2. Incorrect Social Security Number: An incorrect or incomplete Social Security Number (SSN) can lead to misidentification and processing errors.

  3. Wrong Agency Information: The request form requires you to specify the agency requesting the background check. Providing incorrect agency information can result in your fingerprint submission being sent to the wrong place.
  4. Missing Signatures: The form must be signed to be valid. Missing or incorrect signatures can lead to rejection of the form.
  5. Inaccurate Address: Ensure that the address where you want your results sent is correct. Any mistake here can result in your results being sent to the wrong location.
  6. Incomplete Sections: All required sections of the form must be filled out. Leaving sections blank or incomplete can lead to delays or rejection.
  7. Wrong level of review: If the incorrect level of review is shown, your agency may require you to resubmit your fingerprints.

Steps to Ensure Accuracy in Your Live Scan Request Form

To avoid the potential pitfalls associated with incorrect or incomplete forms, it’s essential to take a few extra steps when completing your Live Scan request form:

  1. Gather All Necessary Information: Before starting, make sure you have all the required information, including your ID, Social Security Number, and details about the agency requesting the background check.
  2. Double-Check Your Work: After completing the form, take the time to review each section carefully. Check for typos, ensure all information is correct, and confirm that no sections are left incomplete.
  3. Ask for Help if Needed: If you are unsure about any part of the form, don’t hesitate to ask for help. Whether it’s from the requesting agency, a professional, or a Live Scan service provider, getting assistance can prevent mistakes.
  4. Understand the Requirements of the Requesting Agency: Different agencies may have specific requirements or codes that need to be included in the form. Make sure you understand what is required before submitting your form.
  5. Print a copy of your form: Many applicants don’t have a printed copy of their form. Applicants are required to print the form, fill it out, and present it to us.

FAQ

The agency requesting your background check must provide you with a “Request for Live Scan Service” form. They are responsible for completing the sections labeled “Contributing Agency Information,” “Applicant Submission,” and, if applicable, “Employer” and “OCA number.” You, the applicant, must fill out the “Applicant Information” section. Bring the completed paper form with you to your Live Scan appointment.

You do not submit the form yourself. Instead, bring the completed Live Scan request form in paper format to your Live Scan provider. We will scan your fingerprints, complete the submission electronically to the California DOJ (and FBI, if applicable), and return two copies of the form to you—one for your records and one for the requesting agency if they require it.

No. The Live Scan form is not available for online submission or upload. The requesting agency must give you a printed copy with their information already filled in. You must hand-carry this form to your Live Scan appointment, where we use it to complete the fingerprint submission.

Yes. You must bring the completed Live Scan request form and one valid, government-issued photo ID. Acceptable forms include a California driver’s license, a California identification card, or an out-of-state driver’s license. U.S. passports are also accepted. The ID must be current and not expired.

Most electronic Live Scan submissions are processed by the California DOJ within 72 hours, but delays can occur due to manual review, incorrect form information, or other factors. You will not receive results directly—only the requesting agency will. If you haven’t heard back after 7 days, contact the agency or use your ATI number to check the status on the DOJ website.