How to Check the Status of Your Live Scan Submission Online

Many people ask us how they can check on the status of their live scan submission and we advise them per this post.

First, it is possible to check using the California Department of Justice (DOJ) online portal by following the steps below.

As far as the status of review within your agency, you would need to call them to confirm the status of your submissions. We recommend that you contact your agency within 1-2 weeks to check on the status of your submission. Of course, the time required varies greatly between agencies. For instance, if you are dealing with a small agency, then less time will be required. For larger agencies, like the department of social services, more time may be required as they have a heavier workload.

Steps to Check the Status of Your Live Scan

1. Visit the DOJ Tracking Portal

Go to the California DOJ Background Check Status page to begin tracking your submission. This portal is specifically designed to give you information on the status of your fingerprint submissions.

2. Find Your ATI Number on your Live Scan Form

After completing your Live Scan, we give you a copy of the “Request for Live Scan Service” form. On this form, you’ll find the  ATI number (Applicant Tracking Identifier) we wrote down on the bottom of the form. This number is essential for checking your status.

3. Enter Your Details

Input your ATI number and date of birth in the required fields at the website. Be sure your information is accurate to avoid delays.

4. Check Your Status

Once your information is submitted, you’ll verify you are not a robot, and press “submit”. Then, you’ll see the current status of your Live Scan submission next to each agency ie. next to “CA” or “FBI”, the status will be indicated as pending, completed, or requires further action.

What should you do with that information

We recommend taking a screenshot of the information so that you can use it to send to your agency if your agency tells you that your live scan fingerprints have not been received.

What If There’s a Delay?

If you’ve followed the steps for how to check the status of your Live Scan and see a delay, it may be due to technical problems at the DOJ or FBI. The message at the bottom of the page says “Please Contact the Agency that Requested the Background Check for Further Information.”  You can also email the DOJ at [email protected]. Please provide your name and ATI number. 

Some databases (ie. Firearms) require more time to query than others. Our advice for these is to just be patient and wait. They will eventually clear.

Knowing how to check the status of your Live Scan ensures peace of mind while waiting for your results. If you need help or are looking for Live Scan Los Angeles services, we’re here to make the process seamless. Whether you prefer mobile Live Scan or in-person options, let’s get your fingerprinting done quickly and efficiently!

Why Choose Mobile Live Scan Services Los Angeles?

If you’re searching for Live Scan near me or fingerprinting near me, mobile Live Scan services are an excellent choice. For those in Los Angeles, our mobile live scan fingerprinting service bring the convenience of Live Scan fingerprinting directly to your home, office, or event.